Megavendors often employ evil tricks to keep customers locked into their maintenance contracts but a 3rd party support provider can help.
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Gartner discusses third party support alternatives as customers fight to contain rising IBM maintenance costs.
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Just because you are moving to third party support, doesn't mean your relationship with the OEM ends. Here's how to keep it healthy
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IBM Passport Advantage (PA) & Passport Advantage Express (PAE or PAX) are IBM programs that use a common set of agreements, processes and tools.
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