Fortune 100 Consultancy Accelerates Modernization with Origina and SoftwareOne

THE PROBLEM

PROFESSIONAL SERVICES FIRM SEEKS HELP MODERNIZING SPRAWLING GLOBAL ESTATE

One of the largest corporate users of Lotus Notes (now Domino), this company’s decades-old implementation, which also includes IBM® WebSphere and Business Automation Workflow Automation installations, spans over 130 countries. Their baseline needs were accordingly complex:  

• Price increases and cost control. This customer suspected its worldwide IBM® software prices would increase by 24% (Europe) and 8% (U.S.) in line with recent IBM cost “harmonization.”  
• Looming audit concerns. Concerns persisted that an audit might push the firm into an upgrade path that didn’t fully align with its roadmap planning.   
• Inability to make use of modern communications. Limitations within Domino made it difficult for the customer to fully realize its modernization goals on the desired timeline. 
• Lack of internal follow-through expertise. Migrating data, planning the estate, and achieving forward-looking modernization would require decreasingly common IT and programming skills.   

THE SOLUTION

ORIGINA AND SOFTWAREONE WIN FORTUNE 100 DEAL WITH ONE-TWO SALES-SERVICE PUNCH

Having done extensive business with this customer in the past, SoftwareOne understood complex technical work and an extremely nuanced grasp of IBM® software licensing would be essential. Alongside Origina’s team of independent global IBM® and HCL® experts, the teams hammered out an approach that would help the customer take more control of its IT roadmap and make decisions about its Domino estate based on present needs, not the vendor’s hardline upgrade path.

Keen to move forward on aggressive modernization plans without compromising on current service quality, the customer saw value in the deal — ongoing maintenance and modernization support for the entire IBM® and HCL® estate, including expert help supporting new communication features within Domino, at up to half the cost they would have paid for diminishing service levels from IBM.

Based upon this strong initial partnership, Origina and SoftwareOne plan to tackle new accounts and challenges together with a combined focus on changing the software world.