Large Insurance Company Gets Flexible Software Support – For 45% Less | Insurance
CASE STUDIES
3 min read
3 min read
One of the largest health insurance companies in the Netherlands, this group has been a mainstay for customers for nearly a century. Its digital estate is critical to ensuring timely responses to its users and keeping their sensitive information safe and secure.
Insurance
Large
Netherlands
A large and well-established Dutch health insurance provider was looking for ways to optimize spend across the business. Its IT strategy was a clear starting point, as the company saw a big gap between its minimal need for IBM software support and its rising annual IBM support costs.
With a stable and mature IBM estate, the company was finding it increasingly difficult to justify its annual spend on support and maintenance for IBM InfoSphere and IBM WebSphere. And with plans to introduce new technologies in the pipeline, getting locked into another lengthy IBM contract just didn’t make good business sense.
Ahead of its renewal date, the Dutch company’s IT vendor manager began to search for alternative IBM software support providers. It initially struggled to find a provider with the right level of expertise on IBM InfoSphere and IBM WebSphere – until it landed on Origina’s third-party IBM support. Not only did Origina demonstrate a deep understanding of the company’s IBM landscape – it also offered them a bespoke contract and flexible service model.
They valued being able to ease out of older technologies at their own pace and pay for a level of support that reflected their need to simply maintain the stability and performance of their already stable systems. But what they also got with Origina was a highly responsive partner that brought big value – and relief – to their IT team.
Through quarterly service updates and Meet-The-Expert sessions the IT team benefitted from constant communication with Origina’s global IBM experts about the dependability of the environment and any eventual changes that were to be made.
Origina’s model supported the company’s roadmap forward by giving them the agility and financial capacity to propel their digital initiatives.
By moving support and maintenance of IBM InfoSphere and IBM Websphere to third-party support with Origina, the company was able to:
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