SOFTWARE
MAINTENANCE

Origina combines unmatched technical expertise with a customer-first philosophy to deliver far more than traditional vendor support models. Our proactive approach to enterprise software maintenance extends the lifecycle of your products, ensuring a higher return on investment and greater long-term value than any OEM solution.

UPGRADE YOUR SUPPORT

SOFTWARE MAINTENANCE UNLOCKS MAXIMUM POTENTIAL

REALIZE THE TRUE VALUE OF YOUR ENTERPRISE SOFTWARE TO CAPITALIZE ON ITS RETURN ON INVESTMENT

The next generation of enterprise software support has arrived. Origina’s comprehensive, value-driven service goes beyond incident resolution, positioning software maintenance as a vital extension of your technical team and a strategic enabler of your IT roadmap. While traditional support simply ensures software applications run without error, our proactive maintenance model unlocks the full potential of enterprise software, driving measurable ROI through a range of tailored services.

ORIGINA’S CORE SERVICE

Origina offers a comprehensive core service portfolio, empowering organizations to maximize the value and longevity of their enterprise software investments.

24x7x365 TECHNICAL SUPPORT FOR 800+ IBM, HCL, AND VMWARE PRODUCTS

SOFTWARE LICENSE ENTITLEMENT CAPTURE

FULL SUPPORT FOR ALL VERSIONS – NO RESTRICTIONS

SOFTWARE PRODUCT HARDENING GUIDES

DEDICATED GLOBAL INDEPENDENT SOFTWARE EXPERTS

PROACTIVE VULNERABILITY ADVISORIES

DETAILED SERVICE TRANSITION REVIEW

MEET-THE-EXPERTS WORKSHOPS

ORIGINA’S VALUE SERVICE

Software Product
Feature Enhancements

Improve the functionality of your IBM, HCL, and VMware software through bespoke feature enhancements – no upgrade required.

PROACTIVE HEALTH CHECKS

Root out threats to system uptime and improve stability and performance with regular technical audits of your IBM, HCL, and VMware software.

VULNERABILITY SHIELDING*

Mitigate new and existing vulnerabilities without modifying the software program being protected – no downtime required.

*Available for IBM and HCL software products

ON-SITE TECHNICAL SUPPORT

Expand or bolster your technical resources with on-site assistance from Origina’s Global Independent Experts.

SOLUTION ARCHITECTURE OPTIMIZATION

Make changes to the configuration of your IBM, HCL, and VMware software to ensure it operates at maximum performance regardless of any changes in your usage or environment.

SOFTWARE LICENSE ENTITLEMENT VALIDATION

Gain clarity over your existing IBM, HCL, and VMware software licenses and entitlements to protect your company from legal risk.

INTEROPERABILITY VALIDATION

Maintain compatibility with whichever version of IBM, HCL, or VMware software you choose to run with the evolving environment around it, without needing to upgrade.

SOFTWARE LICENSE AUDIT SUPPORT

Leverage the experience of independent IBM, HCL, and VMware licensing specialists to prepare for or defend against an audit.

LEVERAGE FULL PRODUCT CAPABILITIES

Get valuable insights from independent IBM, HCL, and VMware product experts to take advantage of all product features and functionality.

SOFTWARE MAINTENANCE WITH A PURPOSE

The value-add services that form Origina’s independent software maintenance model are driven by three core principles.

1

Extend the longevity and lifecycle.

2

Protect the security and stability.

3

Enhance performance and functionality.

MEET ORIGINA’S GLOBAL INDEPENDENT EXPERTS

Our Global Independent Experts cover 800+ enterprise software products

Meet more of the experts
CapitalOne is a financial services business which works with Origina for third-party IBM support.
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Southern California Edison is a utilities company and is a third-party support customer of Origina for IBM software.
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