SOFTWARE
MAINTENANCE

Origina leverages deep technical expertise and a customer-first philosophy to go above and beyond what’s available in a vendor software support model. Tactical IBM, HCL, and VMware software maintenance extends the lifecycle of your enterprise products to deliver a greater return on investment for customers than the software OEM can provide.

UPGRADE YOUR SUPPORT

SOFTWARE MAINTENANCE UNLOCKS MAXIMUM POTENTIAL

REALIZE THE TRUE VALUE OF IBM, HCL, AND VMWARE SOFTWARE TO CAPITALIZE ON ITS RETURN ON INVESTMENT

The next generation of enterprise software support is here. Origina’s value-rich service offering goes a step beyond solving incidents, elevating software maintenance as an extension of the technical team and a critical asset in executing the IT roadmap. Where software support ensures that IBM, HCL, and VMware applications continue to operate without error, software maintenance enables businesses to unlock the true return on investment capable with enterprise software through a range of services.

ORIGINA’S CORE SERVICE

Origina boasts an extensive core service offering as the world’s leading independent software maintenance and support vendor for IBM, HCL, and VMware software.

24x7x365 TECHNICAL SUPPORT FOR 800+ IBM, HCL, AND VMWARE PRODUCTS

SOFTWARE LICENSE ENTITLEMENT CAPTURE

FULL SUPPORT FOR ALL VERSIONS – NO RESTRICTIONS

SOFTWARE PRODUCT HARDENING GUIDES

DEDICATED GLOBAL INDEPENDENT SOFTWARE EXPERTS

PROACTIVE VULNERABILITY ADVISORIES

DETAILED SERVICE TRANSITION REVIEW

MEET-THE-EXPERTS WORKSHOPS

ORIGINA’S VALUE-ADDED SERVICE

Software Product
Feature Enhancements

Improve the functionality of your IBM, HCL, and VMware software through bespoke feature enhancements – no upgrade required.

PROACTIVE HEALTH CHECKS

Root out threats to system uptime and improve stability and performance with regular technical audits of your IBM, HCL, and VMware software.

VULNERABILITY SHIELDING*

Mitigate new and existing vulnerabilities without modifying the software program being protected – no downtime required.

*Available for IBM and HCL software products

ON-SITE TECHNICAL SUPPORT

Expand or bolster your technical resources with on-site assistance from Origina’s Global Independent Experts.

SOLUTION ARCHITECTURE OPTIMIZATION

Make changes to the configuration of your IBM, HCL, and VMware software to ensure it operates at maximum performance regardless of any changes in your usage or environment.

SOFTWARE LICENSE ENTITLEMENT VALIDATION

Gain clarity over your existing IBM, HCL, and VMware software licenses and entitlements to protect your company from legal risk.

INTEROPERABILITY VALIDATION

Maintain compatibility with whichever version of IBM, HCL, or VMware software you choose to run with the evolving environment around it, without needing to upgrade.

SOFTWARE LICENSE AUDIT SUPPORT

Leverage the experience of independent IBM, HCL, and VMware licensing specialists to prepare for or defend against an audit.

LEVERAGE FULL PRODUCT CAPABILITIES

Get valuable insights from independent IBM, HCL, and VMware product experts to take advantage of all product features and functionality.

SOFTWARE MAINTENANCE WITH A PURPOSE

The value-add services that form Origina’s independent software maintenance model are driven by three core principles.

1

Extend the longevity and lifecycle.

2

Protect the security and stability.

3

Enhance performance and functionality.

MEET ORIGINA’S GLOBAL INDEPENDENT EXPERTS

Our Global Independent Experts cover 800+ IBM, HCL, and VMware software products

Meet more of the experts
CapitalOne is a financial services business which works with Origina for third-party IBM support.
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Southern California Edison is a utilities company and is a third-party support customer of Origina for IBM software.
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